Frequently Asked Questions

WHAT CAN I USE TO LIGHT THE FIRE?

The use of seasoned hardwood is recommended. Avoid using softwoods such as pine or cedar, because they are likely to throw sparks. Do not use dangerous flammable liquids such as gasoline, alcohol, diesel fuel or kerosene to light or relight fires. We recommend using a fire starter to get the initial burn going.

MY PRODUCT HAD A DUSTY RESIDUE WHEN I OPENED THE BOX. IS SOMETHING WRONG WITH IT?

This fire pit will have a dusty patina that looks like rusted metal. This is an accelerated process. For this reason, we recommend that you wear old or work clothes, an apron or protective clothing when unpacking the fire pit. Wipe each piece with a dry cloth prior to assembly. The residue material is not harmful but we recommend washing your hands after assembly.

HOW MUCH DOES SHIPPING COST AND HOW LONG DOES IT TAKE?

We offer shipping to the contiguous United States and select locations in Canada through www.blueskyoutdoorliving.com. Shipping to the contiguous United States is free. Extra charges apply for shipping to Canada. For in stock products, shipping takes approximately 5 business days. For more details, click here.

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